Adding a new user account
foo@gallifrey:~$ sudo tardis-adduser
The tardis-adduser script lives in cvs and is installed on gallifrey at
/usr/sbin/tardis-adduser. The script prompts you to enter the
details straight off the application form, please note that usernames should be
no greater than 8 characters. (That said, we already have some longer user names;
at least try to ensure that the first 8 characters are unique.) Punctuation should
be avoided --- for example, the wiki has problems with underscores.
With the account added, sysmans will be informed, and the user will be emailed their username and password and a link to a webpage on how to login.
Don't worry about allusers.
Removing a user
Beware: We have not removed many accounts before, so take care and pay attention to what the script is doing. If you are at all uncertain ask someone else to do it.
On gallifrey, use the
tardis-removeuser script, as root.
Providing a user with web space
This now seems to be done by tardis-adduser. Thanks Bacam?
Changing a user password
On any machine with a proper LDAP setup (currently gallifrey or mccoy) use
Reading the support inbox
foo@mccoy:~$ sudo su - support support@mccoy:~$ mutt
You can also use
pine instead of
mutt if you prefer.
Once you have dealt with a piece of support mail, please move it to a folder with the user's name so that others don't repeat your efforts, but can still find the messages later. Similarly, put any mail you send in a folder with the recipient's user name. If the person you are dealing with is not a Tardis user, use a folder named after their email address.
Mailing list adminstration
Adding or removing an administrator
Follow instructions for adding someone to a group in LDAP.If the person is still logged in somewhere (eg. has screen sessions running), it is advisable to run
sudo nscd -i groupon the machine in question (thanks bacam!).